What to Do When Fear Takes Hold of Your Business

Marion, (not her real name) who has a passive income from a couple of rental properties, was in a dilemma when she rang me for a laser session. She was in the middle of trying to find a new tenant for one of her flats, and the only applicant so far was someone who had kept promising to send references and to ring her at a certain time, but hadn’t done so. Marion was getting frustrated – she had liked the prospective tenant but this behaviour was beginning to erode her confidence in her.  They were due to meet to sign the contract, but it just wasn’t happening.  Eventually, it became clear that she would only be continuing with this person’s application out of fear that no-one else would come forward to rent the flat.

Fear. It is one of the most pervasive emotions, getting into every fibre of your being if you let it. Continue reading

How Trust and Fear Play Together in Your Business

When I was a psychotherapist, I used a very simple model of exchanging my time for the clients’ money. A session was arranged, the time went by, and at the end of the hour, the client would hand over money to me, often in the form of cash. The agreement was clear – payment was being made for my time. When it was cash, any trust involved ended at the point of the cash being handed over. When payment was made by cheque, trust began immediately to operate in a far larger way – I trusted that they had the money in their bank account to honour their cheque. I trusted that the bank would do its job properly. Once again, though, when the payment had gone through the bank, the trust involved in that transaction ended.

Trust is inherent in any business, whether it is at this simple level of trading time for money, or at a more complex level of invoicing someone for your services, and waiting for them to pay you. Of course, sometimes this system doesn’t work, but most of the time it does. The people involved at all the different levels of the business simply trust that what someone has said will happen, will.

But what happens when the systems you thought you could trust fall apart? Continue reading

How You Can Never Lose Money

When was the last time you thought you lost money? Most people have this thought at some time in their life, even if it is at the very concrete and practical level of ‘ I’ m sure I had that £20 note somewhere, now where has it gone?’ More often, though, thoughts about losing money sound like ‘ I lost money on that deal’ ; I wasted money spending it on that course – I just didn’ t get anything from it’ , or “ I lost money on that investment’ . But is it really true? When you look a bit deeper, perhaps you didn’ t in fact lose any money. How can this be? Continue reading

Losing your income source: RAF Kinloss to close

‘Help!  What am I going to do? How will we survive?  All the shops will shut, there’ll be no need for a school, the pub will close, house prices will go down; everything will be affected’.

This is the kind of thing that is being said around the Moray area this week, after news that RAF Kinloss is to close under the Government cuts. Continue reading