How Trust and Fear Play Together in Your Business

When I was a psychotherapist, I used a very simple model of exchanging my time for the clients’ money. A session was arranged, the time went by, and at the end of the hour, the client would hand over money to me, often in the form of cash. The agreement was clear – payment was being made for my time. When it was cash, any trust involved ended at the point of the cash being handed over. When payment was made by cheque, trust began immediately to operate in a far larger way – I trusted that they had the money in their bank account to honour their cheque. I trusted that the bank would do its job properly. Once again, though, when the payment had gone through the bank, the trust involved in that transaction ended.

Trust is inherent in any business, whether it is at this simple level of trading time for money, or at a more complex level of invoicing someone for your services, and waiting for them to pay you. Of course, sometimes this system doesn’t work, but most of the time it does. The people involved at all the different levels of the business simply trust that what someone has said will happen, will.

But what happens when the systems you thought you could trust fall apart? Continue reading

12 New Guidelines for Your 21st Century Conscious Business

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There’s no doubt about it, business has to be done a different way than it has been ever done before. Why? Because we (ie society) will only continue to get what we have always got if we don’t change. And who wants to continue with a system that has become so corrupt, so based on fear, and the poor decisions that fear causes? We are being required to up our game, and at a small business level it is easy to do – it just requires some commitment. Inspired by Cheryl Richardson’s recent blog post, I’ve put together twelve guidelines for 21st century conscious business. Have a look at them below, see what you already do, and what you might like to do; adapt them for yourself, and then commit to behaving this year as a 21st century conscious business owner. Print them out and put them where you can easily see them, and look at them regularly to remind yourself! Continue reading

Have YOU Got a Spiritual Business? (Part One)

Remember how the word ‘massage’ used to only conjure up an image of a seedy backstreet in a red light district, and catering to unusual sexual tastes? That was over twenty or thirty years ago, and now the term massage is widely accepted to mean what it is – a treatment covering many different modalities, dealing with many different health issues, but all of them about bringing the person into better health. In other words, it is perfectly respectable and well-accepted by the general public.

I think the term ‘spiritual business’ is going to become more and more acceptable, too – it might take another twenty of thirty years, but especially in the light of so much evidence of corruption in recent years, the credit crunch and the disillusionment with banks and the banking system, something has got to change. Continue reading

Why Being Grateful is Your Key to Success

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Gratitude. Appreciation, Praise. Thankfulness. Acknowledgment. All of these words when applied make you feel good – so why don’ t we do it more? Why isn’t the whole world focusing on feeling grateful, being appreciative, giving praise, expressing thanks, and acknowledging others? And particularly in the world of business, how come managers need to be educated in praising their staff, employers need to be coaxed into noticing the positive in their team members, and solo professionals like you often completely forget to appreciate themselves for what they are contributing to the world? Continue reading

Addictive Deals vs Good Deals – What Are You Offering?

That’s a good deal! My eyes lit up as I saw an offer for a bar of chocolate for just £1. My hand reached out to take it and put it in my shopping basket. And then I stopped. What was I doing? I didn’t want this chocolate. It was a huge bar, and I didn’t want to have that much chocolate around in the house. Why was I about to purchase it? I put it back.  I took it up again; again, I put it back. Recognising I was dithering I moved away from the chocolate display, closed my eyes and breathed deeply.
What was going on here?

What was going on was an example of the fine line between an addictive deal, and a good deal. Continue reading