Are You Doing Things Right or Doing the Right Things?

Peter Drucker, famous management consultant, has been quoted as saying “Efficiency is doing things right, effectiveness is doing the right things.”

Doing things right is what small business owners often aspire to, learning from others who have been there before them, and certain that when they ‘get it right’, then their business will take off.

But what happens when you do things right and you still don’t get the results? Continue reading

Can Business and Love Go Together?

Can you run a business with love? Can those two words even go together?

In fact, this is not a new idea. Reading Chocolate Wars recently by Deborah Cadbury, I was struck by the heartfelt compassion and love at the base of the Cadbury brothers’ chocolate company when they started out.  They were a Quaker company in Birmingham, England, alongside many other Quaker businesses at the time (in fact, in the early nineteenth century, around 4000 Quaker families in Britain ran seventy-four banks, and over two hundred major companies, according to spiritual principles).  Making money and taking care of their employees were of equal importance to the Cadbury brothers. Continue reading